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Privacy Policy for Mark Paul Heating & Cooling LLC

At Mark Paul Heating & Cooling LLC, we respect your privacy and are committed to protecting the personal information you provide to us.

Information We Collect

We may collect your name, address, phone number, email address, service address, information about your heating and cooling equipment, appointment requests, and payment information processed through secure third-party providers.

How We Use Your Information

We use your information to schedule appointments, provide HVAC services, prepare estimates and invoices, communicate about appointments and service updates, respond to questions, improve customer service, and comply with legal obligations.

Text Messages and Phone Calls

If you provide your phone number, we may contact you by phone or text regarding appointments, estimates, scheduling, invoices, and customer service. We do not sell or share your phone number for marketing by third parties.

Email Communications

We may send appointment confirmations, estimates, invoices, service reminders, maintenance reminders, and important information about your HVAC system. You may unsubscribe from non-essential marketing emails at any time.

Information Sharing

We do not sell your personal information. We may share information only when necessary to

process payments, complete services, comply with legal requirements, or protect our rights.

Data Security

We take reasonable measures to safeguard your information, although no electronic transmission or storage method is completely secure.

Cookies and Website Analytics

Our website may use cookies and similar technologies to improve your browsing experience and understand website usage.

Third-Party Services

We may use trusted third-party providers such as website hosting, scheduling software, payment processors, and Google services.

Your Choices

You may request access to, correction of, or deletion of your personal information where legally permitted.

Children's Privacy

Our services are intended for homeowners and property owners. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted with a revised effective date.

Contact Us

Mark Paul Heating & Cooling LLC

Email: mark@markpaulhvac.com

Website: MarkPaulHeatingAndCooling.com

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Privacy policy

About us